Terms of Service

Shipping, Returns, Refunds

Simple Returns Instructions

1: Process Your Return: We will send you a free return label for your order! Here's what you need to do:

1. Log into your account from the link located at the top right of our site.

2. Click “Completed Orders” to locate the order containing the products you want to return.

3. Click “Return Item(s)”

4. Select a brief reason for the return

5. Choose whether you would like to receive store credit, replacement or a refund.

6. Once the request is received, we will email you your return label.

** PLEASE NOTE THAT CUSTOMIZED ITEMS CANNOT BE RETURNED**


2: Your Item's Original Packaging

Products must be returned in the original box and/or packaging. If an extreme circumstance comes up and you do not have the original packaging, which includes the bar code, please print the receipt and include it in your shipping box. If there’s more than one item on the sheet, please be sure to highlight the item being returned. This is considered a courtesy for our outstanding clients.

** PLEASE NOTE THAT CUSTOMIZED ITEMS CANNOT BE RETURNED**

3: Your Shipping Box

1. You can use the original box you received, or any plain, unmarked cardboard box to ship your return. You can pick up priority mail boxes free at most post offices.

2. If there are any existing shipping labels, stickers, or other materials on the shipping box from previous shipments, please remove them.

3. Attach your new return label to the shipping box.

4. US (Postal Service) Labels: If you chose to print a US (Postal Service) return label, you can either drop it off at your nearest post office or hand it to your USPS mail carrier.

5. Once you drop off your return at the post office or with your mail carrier, please allow 4-5 business days for your return to reach out warehouse.

We'll take care of the rest for you! Return shipping is absolutely FREE!

Once the Fulfillment center has received and inspected your return (Usually within 72 hours of receipt) your refund will be issued within 7 days and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.

*Please note to use our pre-paid labels, shipments must be sent from the United States. And the label needs to be printed within 24 hours of receipt or it will expire.*

FREE Shipping:
Free shipping applies to orders over $100. Whether your shipping qualifies for free or not, it doesn't mean it should take a long time. We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. We also ship to military addresses overseas. Free shipping does not apply to international orders.


FREE Returns:
If you are not 100% satisfied with your purchase, you can return your order for an even exchange, full refund (Returns must be unworn, in the state you received them, and/or in the original packaging), store credit. We believe that in order to have the best possible online shopping experience, our clients need not pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just go through our easy self-service return process when you log in to initiate the return.

**Please note** If exchanging an item, you will have 10 business days to place it in the mail before a charge for the item is assessed to your method of payment. Upon receipt of the item, a refund minus a restocking fee will be applied. Restocking fees are only assessed for items returned after the allotted time.

Free shipping and returns do not apply to international orders.

Shipping Locations:
We ship within the US, Hawaii, Alaska and internationally to Canada, London, UK, China, Korea, APO and all other military overseas addresses. If your country is not listed, contact us, we may be able to work something out.

Terms and Conditions

Terms and Conditions of Use of All Zen Boutique LLC

1. Acceptance The Use Of All Zen Boutique LLC Terms and Conditions

Your access to and use of All Zen Boutique LLC is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

2. Advice

The contents of All Zen Boutique LLC website do not constitute advice and should not be relied upon in making or refraining from making, any decision.

3. Change of Use

All Zen Boutique LLC reserves the right to: change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that All Zen Boutique LLC shall not be liable to you for any such change or removal. Changes to these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.





4. Links to Third Party Websites

All Zen Boutique LLC Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.

5. Copyright

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to All Zen Boutique LLC or otherwise used by All Zen Boutique LLC as permitted by law. In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

6. Disclaimers and Limitation of Liability

The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, All Zen Boutique LLC will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. All Zen Boutique LLC makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive. Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of All Zen Boutique LLC for death or personal injury as a result of the negligence of All Zen Boutique LLC or that of its employees or agents.

7. Indemnity

You agree to indemnify and hold All Zen Boutique LLC and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against All Zen Boutique LLC arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.

8. Severance

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the law of USA and you hereby submit to the exclusive jurisdiction of the USA courts.

10. Product Exchanges

**Please note** If exchanging an item, you will have 10 business days to place it in the mail before a charge for the item is assessed to your method of payment. Upon receipt of the item, a refund minus a restocking fee will be applied. Restocking fees are only assessed for items returned after the allotted time.

For any further information please email webmaster